Forum Discussion

Iron Contributor

Jan 19, 2018

Sync Problems

We are seeing all sorts of sync issues, between mobile, web and Outlook. Even if I open To-Do from exact same accounts but different browsers, the Lists are totally different. Anyone else seeing th...

SDarshak

Copper Contributor

Apr 12, 2020

Notes section does not update if you add more lines to it. If you switch to another task and come back, the new line disappears

Timo Yates
Microsoft
Apr 14, 2020
SDarshak are these empty lines, a.k.a. line breaks?
- SDarshak
  Copper Contributor
  Apr 14, 2020
  Timo Yates I have not exactly checked if the text that I append to the already existing text in notes gets converted to line breaks but all I know is that My newly appended text disappears
  
  Task1.Notes >
  abc
  
  Task1.Notes >
  abc
  <Newly added text>
  
  Switch to another task and come back to Task 1
  Task1.Notes >
  abc
  - Timo Yates
    Microsoft
    Apr 15, 2020
    SDarshak Would you mind using the in-app support option to get in touch? That will open a direct channel with our support team and also provide us your sessionID which is needed in order to diagnose sync issues. Let me know if you can't find it (as well as which platform you're using) and I can help.
    
    Best,
    
    Timo