Forum Discussion
Flamebait
Feb 12, 2024Copper Contributor
Only new tasks appearing in To Do web
All of my many hundreds of tasks and notes have disappeared from To Do web as of a few days ago. They are still in To Do iOS. Both iOS and web say they have synced successfully when I force them to s...
MBookfielder
Feb 25, 2024Copper Contributor
FlamebaitI'm seeing the same issue since a couple of days in the MS Todos web app. Checked on my iphone and luckily all entries are still available there, however like you said, only way which worked to get them back into the web app is altering them on my cellphone one by one, which isn't really a nice solution. Another way is making a copy of an existing list and replace the old one with the new one. Still annoying, but way faster than touching all entries on-by-one as long as there is no official solution.
Flamebait
Feb 26, 2024Copper Contributor
MBookfielder In my case the problem resolved itself in a day or two. Obviously like you I was very reluctant to sign out of the mobile endpoint that was still showing all the tasks given the risk of losing them all if they're not synced. However the first sign that things were working again showed up for me when I signed into an additional To Do web endpoint (in incognito mode, in a separate browser, so there was guaranteed to be no leftover caching or cookies) and my tasks started showing there. Once that worked I signed out of the original web endpoint and signed back in, and that one worked again as well. Perhaps give that a try.
- MBookfielderMar 03, 2024Copper Contributor
FlamebaitThanks for the hint. I already renewed all my lists by copy pasting them like described, however it's good to know, how to deal with this in the future.