Forum Discussion

Copper Contributor

Dec 04, 2017

New items not appearing

I’m using To-Do on Chrome (62.0.3202.94) on macOS. When I add an item, it sometimes doesn't appear until some other action takes place -- e.g., adding another item, or refreshing. See the attached vi...

todo bug.zip205 KB

Timo Yates

Microsoft

Jan 22, 2018

Please navigate to the To-Do settings page (found under the O365 settings cog icon) and click "Copy Session ID", which is the last option in the settings. Then contact us via https://todosupport.helpshift.com/a/microsoft-to-do/?p=web&contact=1 with that Session ID so we can see what's happening.

Thanks!

Timo