Forum Discussion
MS To Do app does not synchronise reminders properly with outlook
It works fine for me...
Have you tried to uninstall and reinstall the app (on the iPhone)?
Not yet. Backup is secured via the previous outlook sync, correct?
The backend for Microsoft To-Do is Exchange Online.
Hence, every task present in Exchange Online (i.e. Outlook Tasks) should be safe.
Ok, thanks!
I reinstalled the app, but the problem still exists.
To track the problem I did the following in the app:
a) created a new task "test"
b) set a reminder for the same day (6pm)
c) manually changed the reminder to 3pm, same day
d) checked the box for "task completed"
In outlook the task was synchronized as follows:
a) new task successfully synchronized
b) reminder set to 6pm, same day
c) change of reminder NOT synchronized - remains at 6pm, same day
d) completion of task synchronized (status is 100% completed), but reminder not automatically deactivated
This really is kind of bothering as I do have to actively close any completed task in both front ends.
Any idea?
BR
Bernd- Timo Yates
Microsoft
Hi Bernd,
I'm going to need more information in order to understand what's happening. Which version/platform of To-Do are you using? Which version/platform of Outlook? Which app (if not both) is actually notifying you based on this broken reminder?
Regards,
Timo
