Forum Discussion
Microsoft ToDo
RickRusso I'm having the same issue. It was working fine on my laptop but not now. I'm using IE and have cleared the browsing history and cookies. I right-clicked on the icon and clicked reset. I uninstalled and reinstalled. After clicking Reset, it prompts you to choose an account to logon with. Afterwards, the logon screen just spins. If I start the app normally, I just see a white screen.
- Sri_LearningMay 22, 2020Copper Contributor
gpmichal I am facing the same challenge as well. I have read through the description in the app on the Microsoft store and it reads “we have added support for windows information protection for enterprise work accounts” this could be a potential problem why we are all unable to access the app.
Raised this with our internal IT team too... Hopeful to see an alternative to login to this beautiful app back on windows..