Forum Discussion
Microsoft To Do tasks not saving
Hi Tim-kc
I found a possible solution, hit the enter key on the keyboard after typing the task on the list.
I was not having success on my computer, so I decided to try on my phone, and it failed at first, but I noticed as I was typing, there was a done button, so I clicked it, and it worked. Then went back to the computer and tested with pressing the Enter button on my Keyboard and it works.
I hope that Helps
Thanks for your message.
Unfortunately, we are not having an issue creating tasks - they do get created in the client app and retained for the duration of the session, but they never get synced to the server, or between client apps. This is occurring on all client apps tested - web, iOS and Windows; and all on different devices which leads us to conclude it is related to the user account/profile.
Other user accounts don't have the same issue, even using the same devices that are problematic for this one user account.