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Viterbi's avatar
Viterbi
Copper Contributor
Oct 31, 2021

Microsoft To Do Tasks Disappeared

Hello,

 

I used to have ~100 tasks in my To-Do application these days. As of yesterday, they have been reduced to ~50. Multiple tasks disappeared from various lists (the lists are all intact).

 

I rely on To-Do a lot and that's why I have it on 2 Windows PCs, 3 iOS devices and 1 Android. All are synced to the ~50 baseline, which as of yesterday, since to be my as-is in Microsoft's servers.

 

All 6 applications (in all 3 different platforms), are on To-Do version 2.55 (latest one as we speak today). Of course I have uninstalled/re-installed, log-out/in, and changed passwords to my Office 365 account several times, with no effect.

 

When I visited the web app, to check the situation, my tasks were not deleted (i.e. reduced from ~100 to ~50), but I noticed, that these ~100 tasks, were not exactly my latest update (i.e. I have seen tasks here and there that I have recently closed, or changed that were not reflected in the web app). But at least the heavy reduction from ~100 to ~50 was not done (some hope there). But when I signed out and signed it again (always in the web app), then I saw all these tasks disappearing from here as well.

 

So now, all 6 apps (Windows, iOS and Android), plus the web app, are ALL SYNCHORNIZED to this ~50 tasks baseline, which as of yesterday, seems to be my new as-is in Microsoft's servers. The disappeared messages are not in deleted tasks folder of Office365/Outlook, etc. They are totally gone.

 

Can anyone support me, or suggest something to me ?

Thank you! 

77 Replies

  • Yes, lost mine as well. Was forced to re-sign in and now nothing. I can seem to get at an old list if I use the web version, which is even more bizarre. If you can't trust a company to hold onto something as simple as a To Do list.... hmm
    • conductorchris's avatar
      conductorchris
      Copper Contributor

      Same happened to me.  I'm searching for a solution and found nothing.  Wanted to export the tasks that still remain and that seems not to work.  How I miss wonderlist.  Didn't the founder say he was working on a revival?  This is bad.

  • jsmallsfg's avatar
    jsmallsfg
    Copper Contributor
    Today I lost all of my tasks from the last 7 days! I realized that my desktop was no longer syncing with my phone, which was concerning. I then started by signing in and out of my phone, and deleting the app. This did not help. I signed in online and realized that web app was synced with my phone, which was not syncing with my desktop over the last 7+ days. I finally deleted the desktop app and signed back in, and it synced with everything else - which means I lost over 7 days of tasks! My whole to do list is now over a week behind, which is crucial as I rely on it heavily throughout my day! How can I locate and restore the data from my desktop application?
  • Ulas_1984's avatar
    Ulas_1984
    Copper Contributor
    I experience the same problem. All my tasks are disappeared. They're also not visible on the web- app too.
    -Updated to-do app - relogged in still no success.
    Funnily enough , the automatic email i got from microsoft about this issue landed microsoft outlooks spam folder.Even Microsoft's own emails go to junk folder on outlook / hotmail.
    I am back to my previous to-do app "things".
  • Mike__S's avatar
    Mike__S
    Copper Contributor
    Oh my! Same! I'm having this issue and it is frustrating and disappointing.
    What's annoying is, the application signs me out and when I sign back in, a lot of my tasks vanished. I just can't find them. And this has happened more than once.
    I hoped it would sync better, but same. I've now had enough!

    Finding alternatives!
    • Emma-Althaus's avatar
      Emma-Althaus
      Copper Contributor
      What seems like my entire to do content has disappeared! I was never able to sync to other device so don’t have my lists anywhere but in my phone. When I had to change my ms password the other day to get teams on my laptop, later that eve I checked TO DO on my phone and what looked like a new and empty account was there! Does anyone know if I back up my phone to a back up before the loss, will that restore my old to do content? Really devastated by this ☹️
  • jensulewski's avatar
    jensulewski
    Copper Contributor

    Viterbi - just chiming in to say I am experiencing a similar issue. Although what's happening for me is that I have 606 tasks on my iphone but just 498 on my computer, despite both being logged in to the same account and supposedly synced. This is frustrating - I put tasks on my to do list so I won't have to remember them, it's very bad when they disappear from there. 

    • Viterbi's avatar
      Viterbi
      Copper Contributor

      Thanks jensulewski! Yes, I heavily rely on this app as well. Both for my personal and professional life. I start thinking that I have to try to put back all my lost tasks (as far as I can remember, which will be tough), but then again, I now feel exposed to the risk of this happening again.

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