Forum Discussion
Microsoft To Do Tasks Disappeared
Hello, I used to have ~100 tasks in my To-Do application these days. As of yesterday, they have been reduced to ~50. Multiple tasks disappeared from various lists (the lists are all intact). ...
It sounds like you've already tried some troubleshooting steps, such as uninstalling/reinstalling the application, logging out/in, and changing passwords. However, since the issue seems to be persisting, you may want to try the following:
Contact Microsoft Support: Since this issue seems to be related to Microsoft To-Do, contacting Microsoft Support may be your best bet. They may be able to provide you with more specific guidance and help you troubleshoot the issue.
Check for updates: Make sure that all of your devices and the web app are running the latest version of Microsoft To-Do. You mentioned that all of your devices are on version 2.55, but it's possible that there may be a newer version available that could fix the issue.
Try a different internet connection: It's possible that the issue may be related to your internet connection. Try connecting to a different network, such as a mobile hotspot, and see if the issue persists.
Use a different device: If possible, try accessing Microsoft To-Do on a different device and see if your tasks are still missing. If they are, then the issue is likely with your account or the application itself. If they're not, then it may be an issue with the device you were previously using.
Backup your tasks: It's always a good idea to backup your tasks in case something like this happens again in the future. You can export your tasks to a CSV file and save them locally on your computer or in cloud storage.
Hopefully, one of these steps will help you resolve the issue with your missing tasks.
Contact Microsoft Support: Since this issue seems to be related to Microsoft To-Do, contacting Microsoft Support may be your best bet. They may be able to provide you with more specific guidance and help you troubleshoot the issue.
Check for updates: Make sure that all of your devices and the web app are running the latest version of Microsoft To-Do. You mentioned that all of your devices are on version 2.55, but it's possible that there may be a newer version available that could fix the issue.
Try a different internet connection: It's possible that the issue may be related to your internet connection. Try connecting to a different network, such as a mobile hotspot, and see if the issue persists.
Use a different device: If possible, try accessing Microsoft To-Do on a different device and see if your tasks are still missing. If they are, then the issue is likely with your account or the application itself. If they're not, then it may be an issue with the device you were previously using.
Backup your tasks: It's always a good idea to backup your tasks in case something like this happens again in the future. You can export your tasks to a CSV file and save them locally on your computer or in cloud storage.
Hopefully, one of these steps will help you resolve the issue with your missing tasks.