Forum Discussion
Microsoft To Do shared list – notifications arrive but the list on my account doesn’t update
Hi,
Since Sept 7, 2025, I’ve had a problem with a shared list in Microsoft To Do.
There are two users on the list. When the other user adds or completes a task, I get a notification but in my account the list itself does not update: the task still looks unchanged.
This happens in all clients I use: web app on Windows PC and Android app (Galaxy A13 5G).
If I add or complete tasks, everything syncs normally and the other user sees the updates. The other user does not have this problem.
We tried reinstalling apps, rebooting devices, and even creating a new shared list, but the issue remains.
Since the same behavior happens on every device with my account, it seems like a server-side sync problem rather than a device issue.
Is anyone else experiencing this? Is this a known issue and are there any suggested workarounds?
Thanks!
1 Reply
I had the same issue.. I'm not sure why this occurs - perhaps the below may help MSoft to figure it out, it could be the link expires, or the device needs logging back into a microsoft account.. But :
3 phones, 3 people.. all using the same shared list.
My phone kept the most up-to date, but changes I made do not appear on the other two phones.. Notifications come in on those phones, but the updates to existing items do not show (new items do appear!).
The way I corrected this.. ( not sure if its the right way, but it worked! ) - On the two phones that needed a "complete refresh" of the complete list.. leave the shared list. Using the phone that is working and has the latest data, re-create and re-distribute the link needed to re-join the list.. This was then clicked on the other two phones that previously left the shared list, they re-joined, re-loaded all the data the list and the data is now the same on all three devices and all three are updating correctly.
Not the quickest fix - but it seems to work and get the shared lists re-synced.
