Forum Discussion
Microsoft To Do not working on Mac OS
I have switched from Wunderlist to Microsoft To Do, and have added it to my iPhone and iPad with no problem. I also downloaded it for my iMac at home (OS 10.15.3) and it worked for a little while. Ho...
Conversation with ToDo Support (read from bottom to top):
I am very sorry about that, and we will release a new update for To Do in two weeks. That update should have this problem fixed.
Sorry for the inconvenience!
Best,
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I have tried that a couple times already. I tried it once more today and it worked as long as I started up ToDo without being connected to the internet.
When I try to start ToDo while on the internet, the program crashes on startup. When I have ToDo on and it’s working well then I connect to the internet, ToDo crashes and I can’t open it again until I get off the internet.
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March 19, 2020, 01:56 +0000
I am very sorry that you ran into this problem, and I'd love to help!
In this case, could you please uninstall To Do totally through AppCleaner App which could be downloaded here [https://freemacsoft.net/appcleaner/] and follow the steps below to uninstall?
- Open the AppCleaner Windows
- Drag To Do into it, and select all related files to delete
After that, please reinstall To Do again to try.
If this still persists, please let us know and this probelm will be escalated to our engineers!
Best,
I am very sorry about that, and we will release a new update for To Do in two weeks. That update should have this problem fixed.
Sorry for the inconvenience!
Best,
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I have tried that a couple times already. I tried it once more today and it worked as long as I started up ToDo without being connected to the internet.
When I try to start ToDo while on the internet, the program crashes on startup. When I have ToDo on and it’s working well then I connect to the internet, ToDo crashes and I can’t open it again until I get off the internet.
-------------------
March 19, 2020, 01:56 +0000
I am very sorry that you ran into this problem, and I'd love to help!
In this case, could you please uninstall To Do totally through AppCleaner App which could be downloaded here [https://freemacsoft.net/appcleaner/] and follow the steps below to uninstall?
- Open the AppCleaner Windows
- Drag To Do into it, and select all related files to delete
After that, please reinstall To Do again to try.
If this still persists, please let us know and this probelm will be escalated to our engineers!
Best,
The update doesn't make a difference in October 2020. Going offline, as suggested by GPinBK, and logging out and then back in while online works!