Forum Discussion
Dorje-McKinnon
Feb 23, 2020Steel Contributor
Flagged emails not in Web version of ToDo
Hi Everyone,
I've been using To Do connected to Planner / Tasks and Flagged emails for about a year.
About 7 days ago To Do stopped showing me flagged emails in the Web version of the app
In outlook when I filter on Flagged emails I see 3 emails
When I click To Do and go to the web version
https://to-do.office.com/tasks/flagged
No items show up.
Looking at the To Do settings
- Connected apps / Planner = On
- Connected apps / Flagged email = On
- Help & Feedback / Sync = Synchronisation failed. If I click Sync I get the same message.
In the Android App for the same account I can see the flagged emails.
I'm trying to roll out use of To Do to 700 staff, but this issue is a deal breaker due to the workforce I'm rolling out to. Lots of staff use Flagged emails.
Does anyone have a suggestion ?
Has To Do been more unstable the past few weeks ?
Many thanks
Continuing the hunch,
I deleted cookies from Chrome that contained todo and to-do in the URL.
Restarted the browser
Saw the emails I expected in the flagged email list.
In outlook web, flagged a new email,
Within a minute or so, this new email appeared in the Flagged list in To Do
Hope this helps someone else.
- Dorje-McKinnonSteel Contributor
So ,
On a hunch I started an Incognito window, logged in and "Hey Presto"
everything looks fine.
So now any suggestions on how to make my normal browser window shows the correct results ?
- Dorje-McKinnonSteel Contributor
Continuing the hunch,
I deleted cookies from Chrome that contained todo and to-do in the URL.
Restarted the browser
Saw the emails I expected in the flagged email list.
In outlook web, flagged a new email,
Within a minute or so, this new email appeared in the Flagged list in To Do
Hope this helps someone else.
- RuthCamilCopper Contributor
Dorje-McKinnon - Any idea of how to do the opposite? 🙂
I'm using the option to flag emails as another To Do list, in my outlook.
Since starting using MS To Do, I have all my tasks (prior wunderlist, current To Do) - on my outlook as well.
Tried to right click and maybe unsync it, but I dont see any option.
HELP! 🙂