Forum Discussion
Flagged emails don't synchronize with ToDo
Microsoft has a Support and Recovery Assistant (SaRA) that can diagnose and fix many Outlook and To Do issues.
You can also check these as well.
Please ensure that the email account you're using is Microsoft Exchange or Office 365, as only these account types fully support flagging synchronization between Outlook and To Do.
Repair Outlook Profile: Go to Control Panel > Mail > Show Profiles.
Select the problematic profile and click on Repair.
Go to Tasks view in Outlook and make sure that the flagged emails are appearing there. If they are in Tasks but not in To Do, it means there's likely a sync problem between Outlook and To Do
In the Microsoft To Do app (Desktop or Web), go to Settings. Scroll down to Connected apps and find Flagged email. Turn off Flagged email, wait for a few moments, and then turn it back on again. This might help reestablish the connection.
Open the Microsoft To Do app. Go to Settings > Accounts and make sure that synchronization is enabled for the account. Additionally, go to Windows Settings > Accounts > Email & accounts and confirm that the account is properly set up.
Run PowerShell as an administrator to Reset To Do Sync settings. and run the command:
Get-AppxPackage *Microsoft.Todos* | Remove-AppxPackage
and then Reinstall Microsoft To Do from the Microsoft Store.
It is also possible that the flag metadata is corrupted. You can try:
Unflagging and then re-flagging the problematic email or moving the email to another folder and then flagging it again.
If your flagged emails still don't synchronize, you might want to try updating some advanced settings in the Registry:
Press Win + R, type regedit, and press Enter.
Navigate to: HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\Preferences
Create a new DWORD (32-bit) Value named EnableSyncFlaggedItemsInTodo and set its value to 1.
Restart Outlook and Microsoft To Do.
There is a possibility of server-side issues with synchronization on your Office 365 or Exchange server, ask your admin to verify server policies that might affect syncing flagged items
Hi, thank you for your answer, but:
Microsoft has a Support and Recovery Assistant (SaRA) that can diagnose and fix many Outlook and To Do issues.
In SaRA I am choosing Outlook -> Other Problem -> then I click next -> the is asking me if the problem exist on the current PC -> I am answering "yes" -> then get info that Outlook is not installed on this PC.
I didn't see any option regarding ToDo
The tool is unfortunately useless.
Please ensure that the email account you're using is Microsoft Exchange or Office 365, as only these account types fully support flagging synchronization between Outlook and To Do.
Yes, this is a company account with a "Power Automate Free, Office 365 E3" Licence
Repair Outlook Profile: Go to Control Panel > Mail > Show Profiles.
Select the problematic profile and click on Repair.There is no "Show Profiles". Only "Profiles". But there is no button "Repair"
In "Email Account" there is a button "Repair". But when I mark the account the button is still greyed.
Go to Tasks view in Outlook and make sure that the flagged emails are appearing there. If they are in Tasks but not in To Do, it means there's likely a sync problem between Outlook and To Do
Yes, they are in the Task view in Outlook. And that is the problem which I have explained. Flagged Emails from Tasks view are not showing in ToDo
Open the Microsoft To Do app. Go to Settings > Accounts and make sure that synchronization is enabled for the account. Additionally, go to Windows Settings > Accounts > Email & accounts and confirm that the account is properly set up.
Yes, ToDo app is configured because "normal" tasks are syncing between Task View and ToDo.
Yes, the account is properly set up: emails, tasks, calendar, work fine
Run PowerShell as an administrator to Reset To Do Sync settings. and run the command:
Get-AppxPackage *Microsoft.Todos* | Remove-AppxPackage
and then Reinstall Microsoft To Do from the Microsoft Store.Did it. Didn't help. ToDo also doesn't work in Web version.
It is also possible that the flag metadata is corrupted. You can try:
Unflagging and then re-flagging the problematic email or moving the email to another folder and then flagging it again.That works.... but, please read my question carefully. First, I have a lot emails. Second it doesn't work always. Sometimes I need to do a trick 2-3 times.
If your flagged emails still don't synchronize, you might want to try updating some advanced settings in the Registry:
Press Win + R, type regedit, and press Enter.
Navigate to: HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\Preferences
Create a new DWORD (32-bit) Value named EnableSyncFlaggedItemsInTodo and set its value to 1.
Restart Outlook and Microsoft To Do.Didn't work
There is a possibility of server-side issues with synchronization on your Office 365 or Exchange server, ask your admin to verify server policies that might affect syncing flagged items
I am the admin. The issue started around 1 week ago. Since months I did nothing in Admin Panel.
I logged to the completely new PC with this problematic account, to prevent if something wrong is with his old PC
