Forum Discussion
CG_TPI17
Feb 19, 2020Copper Contributor
Error message when attaching files to tasks.
I'm getting a consistent "We're sorry! There was an error while uploading this file. Please try again later." error message when trying to attach a file to a task. Have tried different file types fro...
Aaroncrunch123
Feb 02, 2021Copper Contributor
I has this same problem and was really frustrated to see so many people has viewed your post but no help.
Anyhow, I was determined to fix it so it finally dawned on me I should see if there was a file permission that wasn’t turned on or I declined. I checked out the settings/permissions for TODO and I realized I had selected no photo sharing. Once I turned that on I was golden. Hope that helps!
Of course I can’t add a screen cap from my iPhone because it’s a .jpeg instead of .jpg and Microsoft doesn’t support it here 😕
Anyhow, I was determined to fix it so it finally dawned on me I should see if there was a file permission that wasn’t turned on or I declined. I checked out the settings/permissions for TODO and I realized I had selected no photo sharing. Once I turned that on I was golden. Hope that helps!
Of course I can’t add a screen cap from my iPhone because it’s a .jpeg instead of .jpg and Microsoft doesn’t support it here 😕
DKTek
Sep 16, 2021Copper Contributor
I know this is an old post, I have someone having the same issue, could you give details on where you changed the settings/permissions for TODO and where to select photo sharing? I'm looking at Settings on the TODO app and don't see any permissions settings.