Forum Discussion
codepoet5150
Nov 18, 2020Copper Contributor
Can't sign in - To Do says "It looks like you're offline"
I've been using MS To Do successfully for several weeks. This week it stopped syncing with Outlook. I signed out of the account in To Do. Upon launching To Do now, I can't sign in, getting a messa...
Gene_Gauthier
Feb 15, 2022Copper Contributor
Has anyone figured out the resolution to this? I'm getting this today. Both the connection to my work account and person account show offline.
- Jo_WandaApr 09, 2022Copper Contributor
Gene_Gauthier Hi, I might've accidentally come across a solution to this problem. It happened to me as well and multiple apps were acting like I wasn't connected to the internet. In my case, the reason was that I had multiple network adapters running on my PC and that happened without my knowledge too. The solution was that I turned off all but the one I was using to connect to the internet and it started working.
Long story short, give it a check yourself:
1. Go into the Search Bar and search for: "View network connections".
2. You should Disable all devices but the one you're using for connecting to internet. (You may need Administrator permissions to deal with this)
3. Just wait a minute and try to sign in/sync your apps, it should've just magically started working.