Forum Discussion
Can't log into Microsoft to do
It has been like this for a long time and I tried the solutions that seems to work for everyone:
- Uninstall the To Do Mac app
- Open Finder and press CMD+Shift+G
- Enter “~/Library/Group Containers” and delete “http://ubf8t346g9.com.microsoft.to/-do-mac” folder
- Press CMD+Shift+G
- Enter “~/Library/Containers” and delete “Microsoft To Do” folder
- Restart your device, download the app from the App Store and check.
But it was still like this after I reinstalled it... I cannot open the setting nor the account :((( Help!!!
1 Reply
Since reinstalling Microsoft To Do on your Mac and deleting cache folders didn’t fix the login issue, next steps are to clear any stored Microsoft credentials in Keychain Access, remove additional identity-related files in ~/Library/Application Support/Microsoft, ensure both macOS and the app are up to date, and test logging in on a new macOS user account to rule out profile corruption. Also, verify your network or firewall isn’t blocking Microsoft authentication. If the problem persists, contacting Microsoft Support is likely necessary for a deeper investigation.
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