Forum Discussion
I cannot use Teams... I am losing my mind trying to
MicrosoftOn which platform you are seeing these issues? Also, for your work email address, are you paying for Teams or have been using Microsoft Teams Free (classic) before?
Miikka (Teams PM)
Running Teams in Windows 10.
I have been using Teams (Free classic it appears) for 3-4 years with no problems - suddenly, for one client only, I am told that I cannot connect as "The account you're using doesn't have access to this meeting. Sign in with the account the invite was sent to and try again". A colleague that uses a completely separate account (from a different company) also had this same issue.
I tried "upgrading" from Classic Free to the current Free version but this didn't seem to make any difference. As it was important to join the series of meetings I ended up upgrading to the "essentials" version - and low and behold suddenly my account did have access to the meeting!
So - I regard this as a Microsoft induced issue to force from a free to a paid for version. As soon as this series of meeting have concluded I will be deleting Teams and cancelling my subscription, falling back on Zoom which doesn't seem to care what account I am logging in with.
