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NJKA001's avatar
NJKA001
Brass Contributor
Aug 14, 2023

Cannot delete organisation from Teams

Hi, It appears to be impossible to delete an organization from Teams Please see the picture below.   I am unable to remove the organization beginning with L.   I have used my personal emai...
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HelloBenTeoh's avatar
HelloBenTeoh
Bronze Contributor
Aug 15, 2023

Hey, it comes up a lot. Here are the steps to take:

 

To leave an organisation with your personal account:

  • Sign in to https://myapps.microsoft.com
  • At the top-left, select the arrow and go to My Account

     

  • Select Manage Organizations

    Here, you'll see a list of organizations connected to your account.

  • Select Leave next to the organization you want to leave
  • Confirm that you want to leave

 

What if I can't leave?

In some cases, you may not be able to leave the organisation. This is likely due to a setting that they have that disables the ability for external users to leave the organisation. You can read more about this on the Microsoft Support page.

Vasek_Jansa's avatar
Vasek_Jansa
Copper Contributor
Apr 12, 2024

HelloBenTeoh Hello Ben and all, what do I need to do to wipe an org out from my teams desktop app? Apparently it sill resides somewhere on my PC, because it disappeared from the web app, after I'd left the org in my account settings. In the desktop app it visually resulted in deletion of the org label. See my screenshots. Am on Windows 11 / latest version of MS teams. Thanks.

web app:

 

desktop app:

 

receive errors switching to the "ghost" org

 

  • ChristophK10's avatar
    ChristophK10
    Copper Contributor
    Oct 08, 2024
    I have the same issue with the orphan organisation that once existed in my own microsoft environment.
    How is it possible to delete it?
  • jabhawkBDF's avatar
    jabhawkBDF
    Copper Contributor
    Jun 10, 2024
    When this happens what I found fixes the issue is to clear the local Teams data.

    1. Select Apps > Installed apps, and then type Microsoft Teams in the search box.
    2. Locate the New Microsoft Teams app from the results, select the More options button (...) on the right, and then select Advanced options.
    3. In the Reset section, select Reset.
    4. Restart Teams.

    On restart the valid org's attached to the account are reconnected.
    • vanroan's avatar
      vanroan
      Copper Contributor
      Jun 11, 2024

      jabhawkBDF:

      Thank you, but unfortunately that didn't work for me

      • Vasek_Jansa's avatar
        Vasek_Jansa
        Copper Contributor
        Jun 11, 2024

        vanroan have you tried logging out from MS teams and logging back in?

  • HagelStern's avatar
    HagelStern
    Copper Contributor
    Apr 30, 2024

    Vasek_Jansa 

     

    Hi there,

     

    have you tried to uninstall Microsoft Teams and then reinstall it? Furthermore, you can also give the reset option via system settings/apps a try to remove any local information.

     

    Regards,

     

    Hagel

     

    • Vasek_Jansa's avatar
      Vasek_Jansa
      Copper Contributor
      Apr 30, 2024

      HagelStern eventually, an easier fix worked. I simply logged out from MS Teams and after I'd logged back in, it was gone 😉

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