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Abhijitsworld's avatar
Abhijitsworld
Copper Contributor
Jul 29, 2020

WUAHandler.log error OnSearchComplete - Failed to end search job. Error = 0x80240439

80% of the systems failing while scanning 20% works   WUAHandler.log Its a WSUS Update Source type ({7EE15F10-3F99-44F6-A92F-F5AAAE34C0E7}), adding it. WUAHandler 7/28/2020 2:00:00 PM 11976 (0x2EC8...
software update management
System Center
Michiel Overweel's avatar
Michiel Overweel
Former Employee
Jul 30, 2020

Abhijitsworld All error codes indicate communication issues between the Windows Update Agent on the affected systems and the WSUS Server/Software Update Point:

 

  • 0x80240439: WU_E_PT_INVALID_FORMAT - The data received does not meet the data contract expectations.
  • 0x80072f78: WININET_E_INVALID_SERVER_RESPONSE - The server returned an invalid or unrecognized response

The PT component reporting the first errors in WindowsUpdate.log is responsible for synchronizing update information from the WSUS Server/SUP to the local datastore, so that may be corrupted. Also check what the difference is between the systems that do scan successfully and the ones that don't: OS version, Windows Update Agent version? Make sure that WSUS/SUP is well maintained. See https://support.microsoft.com/en-us/help/4490644/complete-guide-to-microsoft-wsus-and-configuration-manager-sup-maint for more information on that.

  • Abhijitsworld's avatar
    Abhijitsworld
    Copper Contributor
    Aug 11, 2020
    It was some Intrusion Prevention System (IPS) setting & issue fixed after disabling new setting.
    • Archana_S1175's avatar
      Archana_S1175
      Icon for Microsoft rankMicrosoft
      Oct 26, 2022

      Abhijitsworld - Can you pl shed more light on this? how did you fix it using IPS Settings? Thanks

  • Abhijitsworld's avatar
    Abhijitsworld
    Copper Contributor
    Aug 03, 2020

    Hi Michiel Overweel 

    https://support.microsoft.com/en-us/help/4490644/complete-guide-to-microsoft-wsus-and-configuration-manager-sup-maint checked already - no luck.

    8530 port not blocked & can access  'HTTP://myserver.mydomain.local:8530/SimpleAuthWebService/SimpleAuth.asmx" from the client. though Windowsupdate.log says WARNING: There was an error communicating with the endpoint at 'HTTP://myserver.mydomain.local:8530/SimpleAuthWebService/SimpleAuth.asmx"

     

    cant see any difference between the systems that do scan successfully for OS version, windows update Agent version, IP Sub-net, SMS client version 

    tried to recreate SoftwareDistribution on 1-2 failed client but same result.

    is there any steps to recreate update information / data-store of WSUS server itself or check if its not corrupted?

     

    Thanks & Regards,

     

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