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Jeff Poblocki's avatar
Jeff Poblocki
Copper Contributor
Jul 02, 2022
Solved

System Center DPM 2022 - Azure Backup error 100195

Hello,

 

I recently upgraded our DPM 2019 installation to DPM 2022. Ever since the upgrade, I am getting nightly errors that online recovery point creation jobs failed with error 100195. I see that this is a documented known issue with 2022:

 

https://docs.microsoft.com/en-us/system-center/dpm/dpm-release-notes?view=sc-dpm-2022#online-recovery-point-creation-of-a-datasource-might-fail-with-error-id-33505-or-100195

 

I have made sure that the MARS agent is at the latest (2.0.9246) version. With a combination of creating a new disk recovery point and/or running a consistency check (sometimes multiple times), I am able to get all online recovery points to complete successfully. The issue is I have to do this every morning. It's not the same backup jobs that are failing either.

 

I was looking to see if there is a planned fix in the works or if there is a suggestion for a workaround.

 

Thank you!

Data Protection Manager

3 Replies

    • Jeff Poblocki's avatar
      Jeff Poblocki
      Copper Contributor
      Aug 04, 2022

      KurtBMayer

       

      Thanks so much for the suggestion! I had already upgraded the MARS agent a few days ago. Things seems marginally better but I would still have issues every other day or so.

       

      I did not however see that there was a hotfix available for DPM. It must out of band because I did not see it pop up on any of my update channels. The release notes look very optimistic!! I'll consider this solved but will post back if for some reason it is not.

       

      Thanks again!

  • Jeff Poblocki's avatar
    Jeff Poblocki
    Copper Contributor
    Jul 06, 2022
    Just circling back to this.

    If there are not any ideas for a solution, would anyone know how to "contact the support team" as mentioned in the article?

    We are a educational organization and I looked in our normal support portals and I don't see any options for Systems Center. I went to the general business support site, but we don't have a support contract.

    Thanks!

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