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alvinflumox's avatar
alvinflumox
Copper Contributor
Jun 03, 2025

[SOLVED] SCCM - Application auto upgrade not working

Hello,

I'm trying to deploy applications with auto upgrade but nothing happens. Let me explain what I'm doing :

  • App_V1 is deployed as available to a user collection
  • I install the app, nothing special here
  • App_V2 is set to supersede App_V1 with uninstall checkbox (I need that in my environment)
  • I deploy App_V2 as available to the same user collection with the checkbox "Automatically upgrade any superseded versions of the application"
  • In the software center, I can see App_V2 with the install button (App_V1 is hidden, expected), but nothing else happens

If I check the logs, I can see in PolicyAgent.log (only) :

  • A line starting with "Compiling policy <deploymentID>/supersedence..."
  • Then a line starting with "Raising event: instance of CCM_PolicyAgent_AssignmentDisabled...<some assignment info>
  • Nothing else

I don't know how to further troubleshoot that situation. Can someone give me some clues ?

Thanks

App Management

1 Reply

  • alvinflumox's avatar
    alvinflumox
    Copper Contributor
    Jun 14, 2025

    I think I've found the cause of this behavior.

    It seems that the auto supersedence is not working because there was a uninstallation/reinstallation of the client between installation of App_V1 and deployment of App_V2. This must lead to deletion of all the info/policies of App_V1 on the client computer, thus the App_V2 deployment not understanding what must be done.

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