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alfiescsm's avatar
alfiescsm
Copper Contributor
Feb 01, 2022

SCSM install error

Hi guys, 

 

I am trying to installed SCSM and connecting to a backup version of our live Service manager database which is now on a new SQL VM but seeing the below error: 

 

 

Believe I am using all the correct user accounts and we use across the board so not sure why it is complaining. Even tried my own account and that is a DB owner.  Any ideas?

 

Regards,

8 Replies

  • cpierce1720's avatar
    cpierce1720
    Brass Contributor
    Feb 07, 2022
    Hello.
    Do you know if the SCSM service accounts have been given admin rights on the new VM?

    Chris
    • alfiescsm's avatar
      alfiescsm
      Copper Contributor
      Feb 14, 2022

      cpierce1720 Hey, I have added them to the Admin section of users and groups. 

       

      The only thing I have noticed is that when I am about to select install.. It is stating our currently live SDK management server and not the new one I am installing System centre on.

       

      Still get the same error

       

       

       

      Kind regards,

      Alfie. 

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