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naveenkrishnam's avatar
naveenkrishnam
Copper Contributor
Oct 15, 2019

SCORCH Runbook running infinately without any logs?

Runbook triggered via an API call through Orchestrator and the runbook appears to be running with run symbol on the Runbook name , but no log is recorded and runbook is not running in real and looks like running infinately? Could you please help with this issue at the earliest as this is impacting production.

6 Replies

  • naveenkrishnam's avatar
    naveenkrishnam
    Copper Contributor

    I have came across an article related to this issue but no luck it haven't helped me resolve the issue. 

     

    http://scug.be/scsm/2012/12/15/invoke-runbook-isnt-working-called-runbook-is-running-but-activity-doesnt-start/ 

     

    In my Scenario, We don't have any special characters in the request. The parameters are strings without any special characters. But the same issue persists. 

     

    Please share your thoughts on this issue which might help me resolve it.

     

    Thank you  

    • Leon Laude's avatar
      Leon Laude
      Iron Contributor

      Hi naveenkrishnam,

       

      I suggest you ask the Orchestrator experts over here:

      https://social.technet.microsoft.com/Forums/en-us/home?category=systemcenterorchestrator

       

       

      Best regards,
      Leon

  • naveenkrishnam's avatar
    naveenkrishnam
    Copper Contributor

    I have done some testing and found that the issue is with "Initialize Data activity". 

    • Runbook is showing the logs and it is running fine without Initialize Data activity.
    • When Initialize Data activity is added and Parameters are passed the Runbook is not running but it is showing as running which is never ending. Please find the below screenshot. Blank Log  
  • naveenkrishnam's avatar
    naveenkrishnam
    Copper Contributor

    Please let me if more information is required, So that we can kick start our conversation and resolve this issue asap.

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