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ukkaapie's avatar
ukkaapie
Copper Contributor
Sep 04, 2020

Orchestrator Web Console and Service on its' own server

Hi,

Am not sure if this is the place to ask a question so please point me in the right direction if not.

 

The servers are as follows (Server 2019 with SC Orchestrator 2019):

AD Server 2019

SQL Server 2019

SCORCH Management Server and Designer

SCORCH Runbook Server

SCORCH Web Console and Service

 

I cannot seem to get the Web Console or Service to return any runbooks at all.  I don't even get the root folder showing.

In the Web Console if I select runbook servers it does list the runbook server name so communication to the database is working.

I have installed the same SQL native client as I did on the management and runbook servers and they are working fine.

Below is a screenshot of the Web Console:

 

Below is a return from the web service:

Kind regards

3 Replies

  • Leon Laude's avatar
    Leon Laude
    Iron Contributor
    Sep 21, 2020

    Hi ukkaapie,

     

    You could have a look at these:

    • https://docs.microsoft.com/en-us/troubleshoot/system-center/orchestrator/runbooks-folders-statistics-not-displayed
    • https://kickthatcomputer.wordpress.com/2013/02/28/orchestrator-2012-web-console-shows-no-details/

     

    You could also try running the following two (2) T-SQL queries against the Orchestrator database:

     

     

    EXEC [Microsoft.SystemCenter.Orchestrator.Maintenance].EnqueueRecurrentTask 'Statistics'

EXEC [Microsoft.SystemCenter.Orchestrator.Maintenance].EnqueueRecurrentTask 'ClearAuthorizationCache'

     

     

     

    Best regards,
    Leon

  • ukkaapie's avatar
    ukkaapie
    Copper Contributor
    Sep 11, 2020

    I have made an interesting discovery.

    When I access the web console using my domain admin account then all works fine but when I access the web console as the Orchestrator service account then no data is returned in the console or api.

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