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pwahlmueller
MVP
May 12, 2023
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Error when try to change request offering after upgrade SCSM to 2022

We upgraded SCSM from 2016 to 2019 to 2022.

We want to change the query result of the request offering. If you want to configure the "2. Configure Criteria (optional)" the 2022 console crashes. If you use the old 2016 console it still works.

Already tried: https://www.techguy.at/fix-scsm-console-issues/

 

ErrorMessage:

Application: Service Manager

Application Version: 10.22.1068.0

Severity: Error

Message: An error was encountered while running the Service Manager Console. The console will now close

Event log (Applications)

Application: Microsoft.EnterpriseManagement.ServiceManager.UI.Console.exe

  • Source = Application Error
    Framework Version: v4.0.30319
    Description: The process was terminated due to an unhandled exception.
    Exception Info: System.NullReferenceException
  • Source = .NET Runtime
    Faulting application name: Microsoft.EnterpriseManagement.ServiceManager.UI.Console.exe, version: 10.22.1068.0, time stamp: 0x6209d5f6
    Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000

 

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