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simdoc's avatar
simdoc
Copper Contributor
Jul 23, 2024

DPM 2022 UR2 build 10.22.197 console crashes after MARS install

I have frequent DPM console crashes after installing and configuring MARS.  I have used solely on-premise storage for many years, but I want to explore the possibility of using Azure storage for long term use.  However, the frequent DPM MMC console crashes after installing MARS makes it virtually impossible to use and configure with virtually anything I try to do.  What is going on?

 

Event info below:

 

The description for Event ID 999 from source MSDPM cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

An unexpected error caused a failure for process 'mmc'. Restart the DPM process 'mmc'.

Problem Details:
<FatalServiceError><__System><ID>19</ID><Seq>0</Seq><TimeCreated>7/23/2024 11:42:16 PM</TimeCreated><Source>DpmThreadPool.cs</Source><Line>169</Line><HasError>True</HasError></__System><ExceptionType>DlsException</ExceptionType><ExceptionMessage>Exception of type 'Microsoft.Internal.EnterpriseStorage.Dls.Utils.DlsException' was thrown.</ExceptionMessage><ExceptionDetails>Microsoft.Internal.EnterpriseStorage.Dls.Utils.DlsException: Exception of type 'Microsoft.Internal.EnterpriseStorage.Dls.Utils.DlsException' was thrown.
at Microsoft.Internal.EnterpriseStorage.Dls.UI.UICommon.CmdLetWrapper.HandleError(Pipeline pipeline)
at Microsoft.Internal.EnterpriseStorage.Dls.UI.UICommon.CmdLetWrapper.Invoke()
at Microsoft.Internal.EnterpriseStorage.Dls.UI.Dpw.ExclusionManager.AddObjectToExclusion(TreeNode node)
at Microsoft.Internal.EnterpriseStorage.Dls.UI.Dpw.SelectionPage.UpdateSelection(TreeNode node)
at Microsoft.Internal.EnterpriseStorage.Dls.UI.Dpw.SelectionPage.treeView_AfterCheck(Object sender, TreeViewEventArgs e)
at System.Windows.Forms.TreeView.OnAfterCheck(TreeViewEventArgs e)
at System.Windows.Forms.TreeView.WndProc(Message&amp; m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
*** Mojito error was: GenericOMPlaceHolderError; 0; None</ExceptionDetails></FatalServiceError>


The message resource is present but the message was not found in the message table

2 Replies

  • tsil33's avatar
    tsil33
    Copper Contributor

    Did you find a solution? I have got the same issue after MARS installation on DPM 2019

    • simdoc's avatar
      simdoc
      Copper Contributor

      No, and unfortunately it still happens in DPM 2025, especially with SQL database sources.  Turning off the auto protection option helps some, but you have to select everything manually.  However, it still crashes frequently and is very annoying.  Unfortunately, this is the LEAST of my worries with DPM 2025 and Windows Server 2025!  Product quality has not been a major concern for Microsoft lately.

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