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tscholze's avatar
tscholze
Iron Contributor
Jan 04, 2022
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What could be a reason that some apps (e.g. Microsoft Word) are not available on the Duo?

Hi team, as in my previous post, this is not an actual bug report it is just a "good to know" thing to avoid in our own apps.   Microsoft Word ist not available for my Duo (neither is Excel, and P...
  • khalper's avatar
    Jan 12, 2022

    tscholze 

    Hi Tobias, thanks for your patience! We were able to find the answers to your questions:

     

    1. The Office team's strategy for mobile support is their Office app, which provides access to all the dual-screen enhanced Office applications. The development efforts were concentrated on that app version, and the stand-alone versions were filtered out in Play Store because they do not support dual-screen experiences that the team built for the Duo in the Office app. You can find more information about the Office app here: https://www.theverge.com/2019/11/4/20942023/microsoft-office-ios-android-app-features-word-excel-powerpoint.
    2. Yes, this was done via Google Play Store by choosing to exclude specific devices for the Word/Excel/Powerpoint apps
    3. To provide feedback about specific apps, your best bet would probably be to send feedback within the app itself (in Office, click your profile picture > Send feedback). However, please don’t hesitate to post here in the feedback forum if you think we can help answer your questions!

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