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ahmtcvdr's avatar
ahmtcvdr
Copper Contributor
Sep 01, 2020

Surface Book Keyboard battery present BUT NOT ON USE

Hello,

 

Recently I changed keyboard battery of my surface book with performance base model. After replacement the battery is present on screen and battery reports. But it shows all the time 93%. Also I realized the device only using tablet battery and after it finished it turn off. Guarentee already finished and I don`t have any microsoft store in my country. So I need to fix myself. How can I fix this issue ? 

    • ahmtcvdr's avatar
      ahmtcvdr
      Copper Contributor
      WeeBoo Hello, We fixed. The problem was about reverse connection between battery and computer. We corrected then it solved.
      • bauluchs's avatar
        bauluchs
        Copper Contributor
        Hello ahmtcvdr,

        I have the exact same problem. But don't understand your solution. How did you change a reverse connection?? In the hard- or in the software?

        I just test the thirt replacemt battery direct from ifixit, but its not loading!

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