Forum Discussion
janine156
Jul 24, 2019Copper Contributor
Surface Book 2 energy bump after detaching tablet
Hello everyone! I hope that I am in the right spot with my (peculiar?) Surface Book 2 battery problem. A while ago I noticed my battery life in laptop mode to be very pathetic. It shows me that on...
dretzer
Jul 24, 2019Iron Contributor
janine156 Try the following:
- Make sure the display is attached to the base and the base is connected to AC power
- open device manager as administrator
- Find the batteries inside the device manager (Surface ACPI-Compliant Control Method Battery)
- Right-click and uninstall both batteries
- Right-click the top-node which is named the same as your computer and choose to search for changed hardware. Your Surface should detect and automatically reinstall both batteries.
- Wait a few minutes and then restart your device.
- Test if your batteries work as intended again.