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Anonymous's avatar
Anonymous
Apr 05, 2021
Solved

Surface Earbuds and Headphones 2 Cause Issue with Teams and Skype

Lately, I've been experiencing some issues with both the Surface Earbuds and the Surface Headphone 2. Both work perfectly fine on my Surface Duo (listening to music with Spotify or with the Teams ...
earbuds
headphones
  • Anonymous's avatar
    Anonymous
    Jul 02, 2021

    After hoping a handful of Windows Updates over the past few months might fix the issue, the problem continued. Until... that is... I upgraded to Windows 11 via the Windows Insider Dev Channel.

     

    It totally fixed all issues with both the Surface Earbuds and headphones.

     

    Interestingly enough, they just show up in Teams now as Surface Earbuds. That whole Surface Earbuds Hands-Free AG Audio device listing is gone.

Anonymous's avatar
Anonymous
Jul 02, 2021

After hoping a handful of Windows Updates over the past few months might fix the issue, the problem continued. Until... that is... I upgraded to Windows 11 via the Windows Insider Dev Channel.

 

It totally fixed all issues with both the Surface Earbuds and headphones.

 

Interestingly enough, they just show up in Teams now as Surface Earbuds. That whole Surface Earbuds Hands-Free AG Audio device listing is gone.

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