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aavdberg's avatar
Jun 09, 2020

Surface Book 3 with Surface Docking generation 1

Last week I received my Surface Book 3, I already had a Surface Docking (PF3-00005) and use it now with the Surface Book 3

 

 

I see with two external monitors attached that GPU 0 (Intel Iris Plus) only is used and the GPU 1 (NVIDIA GeForce 1660i ) is not used at all.

 

Also the second external monitor is only detected as Digital Flat Panel (640 x 480) the first external monitor is correctly detected.

 

Can it be that i have to use the newer Surface Docking 2 with the Surface Book 3?

1 Reply

  • unbiased's avatar
    unbiased
    Copper Contributor

    aavdberg I just purchased a Surface Book 3 as well and am seeing the same issue with the Surface Dock Gen 1.  After a bit of digging, the surface dock page [https://support.microsoft.com/en-us/help/4539069/identify-your-surface-dock-and-features] does not list the Surface Book 3 in the list of compatible devices for the Surface Dock.  I hope they change this!

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