Forum Discussion
Berhanu_Petranzan
Mar 20, 2020Copper Contributor
Why only audio is recorded from Microsoft Teams
Hello Microsoft Teams,
I'm facing a problem in these last 2 days. I have installed Microsoft Teams both in my pc and mobilephone Android. When I create a Call group, I join with my account into 2 ways:
1) I use my mobilephone to speak (because my microphone pc is not working good).
2) I use my pc to stream and record the call.
The result of this combination is that when I perform a record in this scenario, only audio is recorded and the desktop sharing is not recorded.
Do you have any explanation about this?
Thank you for your support.
- garrettbronner
Microsoft
Hi Berhanu_Petranzan, sorry for the trouble here. Can you please post this question the Microsoft Teams forum at in https://techcommunity.microsoft.com/t5/microsoft-teams/ct-p/MicrosoftTeams
Thanks!
- Berhanu_PetranzanCopper Contributor
garrettbronner Thank you very much for your kind reply.
I submitted the post in Microsoft Teams.
Kind Regards.