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KinacS's avatar
KinacS
Copper Contributor
Nov 13, 2020

Stream Session Expired Error Help me

Hi,

I keep getting continuous session ended error on Stream. 

Can you offer a solution regarding this?

 

Thanks.

2 Replies

  • Thurzin's avatar
    Thurzin
    Copper Contributor

    Hello KinacS,

     

    It's been a while since you posted, but I hope my answer helps someone else. When you're watching a video and the "session expired" pop-up shows, you can right-click on the image, inspect the element and simply delete the div with the id="ngdialog1".

  • KinacS - Thanks for bringing this issue up. We are assigning an engineer to investigate this issue with time outs. I'm hoping as the engineer digs into it we'll be able to find the cause and fix it. 

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