Hello there - I recorded a Teams Meeting today wearing my Teams Certified Earbuds from Jabra. When I played back, there is no sound. I'm thinking that Teams does not recognize external audio devices for recordings? I was talking just fine in the meeting and people heard me. I avoid my laptop audio because I get complaints of echos. Any advise or experience in this area would be appreciated. I'm thinking I just need to use the laptop audio going forward...but was hoping not to.

Tomislav Karafilov Thank you for your inquiry. It was the audio - I had recorded while using my Jabra headset and played back and could not hear anything, though the video was fine. I ended up switching to the laptop audio and heard it just fine. So I guess all is okay. The training video was for a client and I had about 12 people on the call during this training (all guests). Come to find out it was all for nothing because Streams does not allow you to share with a guest. One of the most lamest limitations one can think of. So now we'll do a Zoom meeting, or Gotomeeting so I can record and they can view. Thanks Microsoft....I'm out there talking up MS365 to clients, and then this restriction of the Streams video is kinda a embarrassment.

SusanP_365 Here Susan. This was all I had to do. I had to change it from HDMI to my headset. https://support.caiu.org/hc/en-us/articles/360037458834-Change-Audio-Output-in-Windows-10

mclemmons did you try to watch the recording on Streams itself? I have a problem where there is full audio on Streams but for some reason the audio goes missing when downloading.

mclemmons I am experiencing the same issue! I'm hoping for a solution or work around meanwhile. I shared my desktop to present a PowerPoint presentation and the recording automatically saved in OneDrive has no sound. I turned on the option to include audio prior to the start of the training. I also tested it again after I realized the recording was missing audio.

mclemmons Thank you so much for this post. I am having the same issue... have tried the solutions mentioned in the thread, like changing settings when joining a meeting. I didn't used to have this issue, so I don't know what's changed. Hope there is a solution forthcoming...

Recorded a meeting - playback has no sound

28 Replies

Tomislav Karafilov
MVP
Jun 25, 2020
mclemmons Is only your audio missing or is audio completely missing in the recording?
- Christy1895
  Copper Contributor
  Jan 05, 2023
  I have the same problem. Mine was a Teams meetings. I could hear only myself at the end of the recording. Please any ideal on how to recover the Audio. Could not hear the others.
  - ProfTimRN
    Copper Contributor
    Jan 05, 2023
    Hi Christy I have no idea why but I was able to hear the audio as long as I had the laptop hooked up to Bluetooth speakers -- I was then able to hear the audio on the recording -- just be aware that I had difficulty then hearing again on the laptop using its own speakers in other meetings -- so to switch back and forth is a pain, often involves me rebooting to be able to use the laptop speakers again, but at least I was able to figure it out --
    bottom line, if your laptop speakers arent working for some reason, try opening up your Bluetooth and using Bluetooth speakers (make sure they're not already connected to another device like your phone -- if they are, you have to disconnect the other devices from the Bluetooth speaker first for your laptop bo be able to use it. Hope this helps, HAPPY NEW YEAR from NYC! Christy1895
- mclemmons
  Copper Contributor
  Jun 28, 2020
  Tomislav Karafilov
  
  Thank you for your inquiry.
  
  It was the audio - I had recorded while using my Jabra headset and played back and could not hear anything, though the video was fine. I ended up switching to the laptop audio and heard it just fine. So I guess all is okay.
  
  The training video was for a client and I had about 12 people on the call during this training (all guests). Come to find out it was all for nothing because Streams does not allow you to share with a guest. One of the most lamest limitations one can think of. So now we'll do a Zoom meeting, or Gotomeeting so I can record and they can view.
  
  Thanks Microsoft....I'm out there talking up MS365 to clients, and then this restriction of the Streams video is kinda a embarrassment.

Forum Discussion

Recorded a meeting - playback has no sound

28 Replies

Resources