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mclemmons's avatar
mclemmons
Copper Contributor
Jun 25, 2020

Recorded a meeting - playback has no sound

Hello there -   I recorded a Teams Meeting today wearing my Teams Certified Earbuds from Jabra.  When I played back, there is no sound.  I'm thinking that Teams does not recognize external audio de...
Christy1895's avatar
Christy1895
Copper Contributor
Jan 05, 2023
I have the same problem. Mine was a Teams meetings. I could hear only myself at the end of the recording. Please any ideal on how to recover the Audio. Could not hear the others.
  • ProfTimRN's avatar
    ProfTimRN
    Copper Contributor
    Jan 05, 2023

    Hi Christy I have no idea why but I was able to hear the audio as long as I had the laptop hooked up to Bluetooth speakers -- I was then able to hear the audio on the recording -- just be aware that I had difficulty then hearing again on the laptop using its own speakers in other meetings -- so to switch back and forth is a pain, often involves me rebooting to be able to use the laptop speakers again, but at least I was able to figure it out --

     bottom line, if your laptop speakers arent working for some reason, try opening up your Bluetooth and using Bluetooth speakers (make sure they're not already connected to another device like your phone -- if they are, you have to disconnect the other devices from the Bluetooth speaker first for your laptop bo be able to use it.  Hope this helps, HAPPY NEW YEAR from NYC! Christy1895 

    • Christy1895's avatar
      Christy1895
      Copper Contributor
      Jan 05, 2023
      I tried to play the recording from a desktop flash. Still no sound. Because I used my Bluetooth earphone, no sound.... still
    • Christy1895's avatar
      Christy1895
      Copper Contributor
      Jan 05, 2023
      Thank you I will try this

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