Forum Discussion
Internal user cannot access the shared video
hello, I have shared a video on Stream with a colleague of mine who uses the same e-mail domain on Microsoft stream. She received the invitation to watch the video but cannot access it. When she follows the link from the invitation, the page tells her that video is "may be not for you". What could be the problem?
- Hi,
Sounds like permissions.
If you go to web.microsoftstream.com and log into the portal, select your video and edit it, either adding her or make the video accessible companywide.
Hope that answers your question! Let me
know how it goes.
Best, Chris
9 Replies
- Barry_WrightCopper Contributor
N_Titley Let us know if ChrisHoardMVP suggested fix works you issue as it might be related to issue im having "Almost done" and "This may not be for you" issue
Thanks
Barry - Hi,
Sounds like permissions.
If you go to web.microsoftstream.com and log into the portal, select your video and edit it, either adding her or make the video accessible companywide.
Hope that answers your question! Let me
know how it goes.
Best, Chris- RCloud85Copper Contributor
ChrisHoardMVP Thank you for the information. I'm having the same issue, but I've looked at the list of people the video is shared with and at least two people in that list are not able to view the video, even though the video was explicitly 'shared' with them. I don't necessarily want to make them owners either. Do you know of anything else that would prevent someone from viewing a video, even though they are in the 'Share with..' list?
Thanks...
- karenlieberman845Copper ContributorSame problem - I was added to the video but still get the same "Hmm ... it looks like you don't have access." error
- N_TitleyCopper Contributorthanks, editing and adding the colleague through edit option helped. My understanding was that if we share the video the invitee will be added to the list of people who can watch the video online by default.
- No worries glad it helped!
Here is an article which should help in the future
https://docs.microsoft.com/en-us/stream/portal-permissions
Best, Chris