Internal user cannot access the shared video

RCloud85
Copper Contributor
Feb 08, 2021
ChrisHoardMVP Thank you for the information. I'm having the same issue, but I've looked at the list of people the video is shared with and at least two people in that list are not able to view the video, even though the video was explicitly 'shared' with them. I don't necessarily want to make them owners either. Do you know of anything else that would prevent someone from viewing a video, even though they are in the 'Share with..' list?

Thanks...
- karenlieberman845
  Copper Contributor
  Mar 23, 2021
  Same problem - I was added to the video but still get the same "Hmm ... it looks like you don't have access." error
  - Barry_Wright
    Copper Contributor
    Mar 24, 2021
    karenlieberman845
    
    An update for everyone having this issue. Its been over a long time since this happened to me but it was resolved and i think i recall the issue and its not mentioned on here so might be worth a check for everyone here.
    
    For me the issue was my company microsoft account i was using was managed by IT and they handled the subscription licences and permissions on my Office 365 and other licences. The issue was i had an odd combination of permissions that meant i was not granted access to the teams video sharing part of Microsoft even though i could access other parts.
    
    In short the solution was make sure you have a valid licence/subscription linked to your account.
N_Titley
Copper Contributor
Jul 09, 2019
thanks, editing and adding the colleague through edit option helped. My understanding was that if we share the video the invitee will be added to the list of people who can watch the video online by default.
- ChrisHoardMVP
  MVP
  Jul 09, 2019
  No worries glad it helped!
  
  Here is an article which should help in the future
  
  https://docs.microsoft.com/en-us/stream/portal-permissions
  
  Best, Chris

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Internal user cannot access the shared video

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