Company wide access to Videos not loading

Question

Hello! I have a vast library of company tutorials in Stream. First-time logins to Stream shows it as empty.When a new hire logs in for the first time, it can take hours for videos to show up.The Trending video shows in the header, but the videos and channels are empty.It was taking a couple of hours, now I have a new hire that it's been over 24 hours and still no videos. Any ideas?

jcurry · Answer

Yes, all users. I tested this with one of our IT people, who has had his Microsoft 365 account for over a year, but never logged into Stream. He logged into Stream and had the same issue. The featured video shows up in the top section, but under Content > Videos is blank, as is Content > Channels. So there is a lag for all users, not just new users to the system.

Tomislav Karafilov

jcurry · Answer

I've done that, many of the videos are public. Sigh.

jcurry · Answer

Many of my videos are org-wide. That's not the issue, seems it's a Microsoft bug.&nbsp;Tomislav Karafilov&nbsp;

jcurry · Answer

The videos have been set at companywide for sometime. Every single person that has logged onto Stream for the past year has been able to see the videos within one hour of logging in The videos have been set at companywide for sometime. Every single person that has logged onto Stream for the past year has been able to see the videos within one hour of logging in. now no one this week that logged in for the first time is able to see those videos.I do have a button in a share point site directing people to the channel, for some reason when they use that button it works. They also can see the icons in the stream web parts on that share point site.

tomislav karafilov · Answer

JCURRY&nbsp; This only happens for new created accounts or even for existing ones?

Forum Discussion

Company wide access to Videos not loading

10 Replies

Resources