Forum Discussion
Company wide access to Videos not loading
JCURRY This only happens for new created accounts or even for existing ones?
- JCURRYAug 26, 2020Brass Contributor
Yes, all users. I tested this with one of our IT people, who has had his Microsoft 365 account for over a year, but never logged into Stream. He logged into Stream and had the same issue. The featured video shows up in the top section, but under Content > Videos is blank, as is Content > Channels. So there is a lag for all users, not just new users to the system.
- Aug 26, 2020
JCURRY Hmmm, sounds like a problem on Stream side. Try upload a small video globally and turn on "Everyone in the company can see the video". See if it is visible for an other account. If not, send the video URL and open the video directly. If this is also not visible, than there is somewhere a bug Microsoft has to look at.
- JCURRYAug 26, 2020Brass Contributor
Many of my videos are org-wide. That's not the issue, seems it's a Microsoft bug. Tomislav Karafilov