Forum Discussion
Chrome: Stream embed only works incognito
We've started embedding Stream videos into our SharePoint online modern sites - it produces a really slick end product.
Only problem is that most of our users use Chrome, and these videos only play when we're in Chrome's incognito mode or in Internet Explorer. The error our users get is "Expansion is not supported on 'settings,permissions,servicePlans'".
What setting do I have to change in Chrome to get these things to play in non-incognito Chrome?
Caite Stevens Did you give the embed web part a chance? Go in Stream to share a video and choose the embed tab. Copy the iframe code into the SharePoint embed web part. Just an other test.
Caite Stevens I'm also getting the same issue in Chrome and the new Chromium-based Edge.
Super frustrating as we're trying to embed Stream videos into our user guides and they will only play in InPrivate or Incognito modes! I read somewhere it was to do with cross-site tracking, I've tried changing settings/group policy around these options but to no avail.
If you find a solution, please let us know!
- I am also having the same problem as you.
Caite Stevens Delete the whole browser cache under "Data Protection and Security". Close all browser instances, open a new one and go only to the SharePoint site. Should work now.
Unfortunately that did not work for me - I cleared the cache, closed out all Chrome instances, reopened, and access is still denied. The end-user sees a message in Chrome that says, "The channel could not be found", but if they visit in IE, the videos pop right up.
It stinks, because we generally avoid using IE because it's slow and crash-prone. Chrome is so much more stable.
Caite StevensLet´s start from the beginning. I use Chrome in Version 83.0.4103.97 and every scenario with the SharePoint Stream web part works on my side.
- Can the user play the video directly in Stream?
- What source do you use in the Stream web part?
