Forum Discussion
Caite Stevens
Jun 15, 2020Copper Contributor
Chrome: Stream embed only works incognito
We've started embedding Stream videos into our SharePoint online modern sites - it produces a really slick end product. Only problem is that most of our users use Chrome, and these videos only pl...
- Jun 16, 2020
Caite Stevens Did you give the embed web part a chance? Go in Stream to share a video and choose the embed tab. Copy the iframe code into the SharePoint embed web part. Just an other test.
Jun 16, 2020
Caite Stevens Delete the whole browser cache under "Data Protection and Security". Close all browser instances, open a new one and go only to the SharePoint site. Should work now.
Caite Stevens
Jun 16, 2020Copper Contributor
Unfortunately that did not work for me - I cleared the cache, closed out all Chrome instances, reopened, and access is still denied. The end-user sees a message in Chrome that says, "The channel could not be found", but if they visit in IE, the videos pop right up.
It stinks, because we generally avoid using IE because it's slow and crash-prone. Chrome is so much more stable.
- Jun 16, 2020
Caite StevensLet´s start from the beginning. I use Chrome in Version 83.0.4103.97 and every scenario with the SharePoint Stream web part works on my side.
- Can the user play the video directly in Stream?
- What source do you use in the Stream web part?
- Caite StevensJun 16, 2020Copper Contributor
Hi - I am on the same version of Chrome.
User can play the video directly in Stream.
In the web part, I have tried linking directly to the video and directly to the channel. Neither works.
- Jun 16, 2020
Caite Stevens Did you give the embed web part a chance? Go in Stream to share a video and choose the embed tab. Copy the iframe code into the SharePoint embed web part. Just an other test.