Forum Discussion
Deleted
Sep 19, 2017Captions showing letters with accents as '?'
I'm deploying a video to a dozen different countries, so I have a dozen different VTT files so viewers can select the language they want when they're watching the video. However, all letters with ac...
- DeletedNov 21, 2017
It is important after translating the transcript file to save the file as UTF-8 encoded.
I can confirm that special characters DO INDEED WORK as long as the file is encoded UTF-8, which can be done from the top menu of Notepad++, by choosing Encoding > Convert to UTF-8!
Mariel Vargas
Jan 24, 2019Iron Contributor
Hey! I don't have Notepad ++ and I am having the same problem. I am doing my VTT files with notepad windows. Is there another way to fix this?
Nicolai Dahl
Jul 09, 2019Copper Contributor
Mariel Vargas I don't know if you solved this already, but you can save them as UTF-8 encoded straight from normal Notepad. Just choose "Save as" and beneath the file type, you can choose which encoding you want to save it as.
I did this for all my subtitles and it works well!