Users are unable to add Initiatives or objectives

My Team members in Viva Goals are unable to create initiatives or objectives or key results. They can update them. I've went so far as to explicitly include users under Admin -> OKR Model Dashboard for initiatives (I don't want to have to do that). They still can't create any of the three objects. From what I've read if you are a member of a Team in Goals you should be able to create objectives, key results and initiatives.

What could be the problem?