Forum Discussion
What is the best way to have calls answered by a live person vs going right to queue?
I am experimenting with the preview of the AA and queues. But I am not sure the best way to handle a situation I see at most of my clients. What I'd like to do is the following - I have situatio...
Matthew - if you're open to a conversation and a solution for you leveraging Skype for Business with both of the call scenarios, I have a solution for you. Please reach out to me directly via email. msexauer@altigen.com.