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Saranya Yogarajah's avatar
Saranya Yogarajah
Iron Contributor
Feb 13, 2017

Welcome to the Call Analytics Preview!

Hi everyone,   Welcome to the Call Analytics Preview Program! This community board is for you to ask questions related to this program. Myself and the Call Analytics Program Manager Mohamad Salee...
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Juan Alvarado's avatar
Juan Alvarado
Copper Contributor
Mar 28, 2017
Any webpage with help? I can't find the way to upload information to get reporting by Site. I guess you can upload sites and subnets. not sure if it use other database
Ashley Mullenger's avatar
Ashley Mullenger
Copper Contributor
Apr 06, 2017

HI! Very impressed by the high level visability and ability to drill down.  I have the same issue as Juan Alvarado, I'd like to upload site info but unsure of the format of the file to be used - number of columns - with or without headers etc would be nice to have it confirmed that it's the same as CQD or some more info on this - the error info provided by the site is very limited. 

 

Update - I managed to get at least one error that mentioned the same headers as https://support.office.com/en-us/article/Turning-on-and-using-Call-Quality-Dashboard-in-Skype-for-Business-Online-553fa13c-92d2-4d5c-a3d5-41a073cb047c?ui=en-US&rs=en-US&ad=US but when I have the file created like that there is just a message saying there was an error and no further info on what the error was....

Thanks!

  • Juan Alvarado's avatar
    Juan Alvarado
    Copper Contributor
    Apr 27, 2017
    did you remove headers?

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