Forum Discussion
Nicholas Williams
Mar 27, 2017Brass Contributor
Voicemail for Auto Attendant & Call queueing
 Hello all,      I really want to request that they add Voicemail to Call Queuing and Auto Attendant this is a important features for after hours calls for our helpdesk - is this possible to do?      ...
VFXPro
May 28, 2019Brass Contributor
2 years later, and no progress?? We also need a queue voice mail option. When the caller reaches a "team" like customer service and they are all on a call, it would be logic that a queue automatically gets the call via a voicemail so customers don't have to wait 15 minutes and get disconnected. That is a bad user experience, I can't believe this has not been implemented.