Voicemail for Auto Attendant & Call queueing

Hello all, I really want to request that they add Voicemail to Call Queuing and Auto Attendant this is a important features for after hours calls for our helpdesk - is this possible to do? ...

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Skype for Business

MTSBob

Steel Contributor

Mar 28, 2017

I watched "Skype Academy: Auto Attendant" (Link to YouTube Video) published March 28, 2017 on YouTube and it contradicts what I've been seeing with regards to AA and VM.

Verbatim from a slide in the video prezo:

"Auto Attendant - provides automated interactive system for incoming calls...Can have an Operator or Voicemail as backup"

The speaker then indicates, in a subsequent slide, that after business hours, you can give callers an option to leave a voice mail from the Auto Attendant.

On that same slide, he also says that the "Operator can be Cloud PBX enabled user, Call Queue, Auto Attendant, or Voicemail"

Is it possible this is a planned feature?

Leonardo Wormull

Former Employee

Mar 29, 2017

I understood that if you select Transfert to "Person in your Company" and select a user if this user doesn't answer will automatically go to voice mail if this user was enable for VM

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Voicemail for Auto Attendant & Call queueing