Forum Discussion
Urgent assist needed!!: AA port request service numbers coming over as user numbers
So I emailed the skype support team directly and they have rallied for me and I think we're close to resolution now.
I think the key lesson learned here is that the Port Wizard in the skype interface has no concept of a Service number. As such, if anyone reads this thread, my suggestion would be to run your port through Support by opening a ticket and using the following LOA
https://o365.prod.parature.com/FileManagement/Download/57790833b77f41b2b292ff4cba7dcc1d?token=ywS4avz/KJGHTY6DxKOg2488uNxZ1TTW2dKEtctM7WidHOEFeivYdFToeiFlFgVxXxdFjtZk1UvhTN09SGSgwrj@BRn898UF9yE8c17/IOJ3u0ncYxuVXl@g@HWwGOmA
After the fact I saw this somewhere else on this community too about filling this LOA out and opening a support ticket after the fact but I think if you were able to do this prior to your port, the numbers would come over correctly in the first place.