Forum Discussion

Ian Clarke's avatar
Ian Clarke
Brass Contributor
Feb 14, 2017

Three Questions

Hi,   Just been trying it out this morning. It looks very powerful and I can see this being useful for our Service Desk in troubleshooting. Two queries:   1. I would like to upload our site infor...
George Cabe's avatar
George Cabe
Iron Contributor
Mar 13, 2017

Do we need to upload the site/building data separately to CQD and Call Analytics?

 

Thanks

Mohamad Saleem's avatar
Mohamad Saleem
Icon for Microsoft rankMicrosoft
Mar 13, 2017
Correct, we need to upload separately. we are thinking to combine these in the future.
  • Jeff Brown's avatar
    Jeff Brown
    Copper Contributor
    Apr 13, 2017

    Combining them would be the way to go. Why have two different places to upload the same data? Why not leverage the existing CQD data that is already there?

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