Forum Discussion
PSTN Calling: New preview countries
Hi Erwin! Yes, The Netherlands and Ireland preview programs are now closed as we prepare for General Availability.
Hi Timo,
To start with PSTN Calling you will first need to have the Phone System license (formerly Cloud PBX). If you have E5 this is automaticly included. Then you should see the Calling Plans, domestic and international.
If you have E1 or E3 you will need to buy the Phone System license before you can buy the Calling Plans.
Is your tenant hosted in Germany or in European Datacenters by Microsoft?
Hi Erwin,
we are already using CloudPBX in our hybrid SfB infrastructure. Therefore we do have E3 licenses and in addition Cloud PBX licenses, too.
But I still cannot find any additional licence for domestic and international calling plans in O365 portal. My tenatn is hostend in EU datacenter, not in Germany.
Hi timo,
The best thing you can do is to create a service request from your tenant, normally they will respond in no time. They can view your tenant and see what's going wrong.
Please let us know the outcome.
Hi,
in reply to my service request I got the answer that it is not possible to buy PSTN calling plans with a German tenant, even if the tenant is hosted in EU datacenters. I should talk to the Skypepreview guys.
On the other side I got the answer from Skypepreview guys that it indeed should be. I should create a service issue to solve it.
Very disappointing for me as a customer, what could I do to get the right MS contact person who can help?