Forum Discussion
Toby Watfa
Feb 13, 2017Copper Contributor
On the AA we need to have an option to leave a group voicemail directly
On the AA we need to have an option to leave a group voicemail directly, without having to call a particular user and waiting for the call to time out. This voicemail needs to be forwarded to all use...
Niles Schambers TeamADR
Feb 23, 2017Brass Contributor
I have already tested this. and the problem is that Outlook is not handling the Voicemail like an Email. It has no header information and the rule doesn't get processed like a normal email.
Did you try actually leaving a VM for yourself and seeing if your rule worked?
Did you try actually leaving a VM for yourself and seeing if your rule worked?
Mohammed Anas Shaikh
Microsoft
Feb 23, 2017I just tested the rule on the current Voicemails that I already had in my Inbox, i ran the rule against them and it forwarded the existing voice mails to the user who i wanted to, I thought if that worked a fresh incoming one should work too.
I apologize, ill try leaving one as well and see if it works, give me a little time and ill get back to you
- Niles Schambers TeamADRFeb 23, 2017Brass ContributorSee that is what is weird, it didn't even process the ones already in my inbox.
as another note it doesn't work for the "missed call" notifications as well. they are annoying and I want to send them to a different folder.
FYI, I am in a 100% online environment.- Mohammed Anas ShaikhFeb 23, 2017
Microsoft
It isn't working for me either, I'm sorry. It did work on the existing messages in my inbox (don't know why) but for any new VM it isn't. Maybe someone in the Outlook/Exchange teams might be able to help. I unfortunately do not know how is the message class of voice mail message affecting the rules.- Niles Schambers TeamADRFeb 23, 2017Brass Contributordarn, well worth a shot.
Hopefully MS will get a unified voicemail for sfb.
Thanks for your help!